Your bot collects results as soon as your user answers the first input. If other inputs have a blank answer, it means the user never answered them and left the bot.
Live chat is not natively integrated. Bot is specifically built for async chats. You can still have a human takeover feature using the Chatwoot block. It will open a Chatwoot live chat box whenever the block is hit.You can also implement great customer support with Bot by using a ticketing system such as Freshdesk or Zendesk. You can create a ticket each time your user answers the bot.
How do I move from Sendbot Classic to the new Sendbot?
See the Classic migration guide. Start from Classic, verify your identity in the new Studio and check availability for your workspace. Imported bots are drafts. A separate, now enabled for eligible production workspaces, step can grant compatible Classic Starter subscribers CORE Base with 500 monthly credits following a verified copy, contract validation and explicit administrator consent, without creating another subscription or changing the original billing contract. Integrations and publishing still require review.
Use the authentication options offered on the Studio sign-in page. If you cannot sign in, contact support without sharing passwords or authentication codes.
No, the script block is only meant to execute a script. You can’t set a variable with/in it. If you need to set a variable with some code, you can use the Set variable block.
