Create with AI lets you generate complete chatbot flows just by describing what you want in text. AI creates groups, blocks, connections, and variables automatically.

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What Is Create with AI?

Instead of dragging blocks manually, you can simply describe what your bot should do:
“Create a support bot for a pizza shop that asks for the customer’s name, pizza flavor, size, and delivery address.”
AI automatically generates:
  • ✅ Text blocks for greetings
  • ✅ Input blocks to collect information
  • ✅ Variables to store answers
  • ✅ Connections between blocks
  • ✅ Conditional logic when needed

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How to Use It

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1. Open Bot Creation

In the dashboard, click “Create with AI” or the ”+ New Bot” button and choose the automatic creation option.

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2. Describe Your Bot

In the text box, describe in detail what you want:
The more detail you provide, the better the result. Mention:
  • The bot’s goal
  • The information you need to collect
  • Choice options, when applicable
  • Specific messages you want to use

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3. Wait for Generation

AI will process your description and generate the flow in real time. You will see:
  • A progress bar
  • A count of groups being created
  • A preview of the bot name

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4. Review and Edit

After generation, you will be taken to the editor where you can:
  • Review the generated flow
  • Adjust text and questions
  • Add or remove blocks
  • Test the experience

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Prompt Examples

Create a customer support bot that:
- Welcomes the user and asks for their name
- Offers options: Technical Support, Billing, Sales
- For Support: asks what the issue is and collects an email
- For Billing: asks whether the user needs help with invoices or receipts
- For Sales: asks which product the user is interested in
- At the end, confirms that a human agent will follow up

Create a satisfaction survey that:
- Asks for the customer's name
- Asks them to rate the experience from 1 to 5
- If the score is 4 or 5: thanks them
- If the score is 1, 2, or 3: asks what could be improved
- Asks whether they would recommend us to friends
- Thanks them for participating

Create a lead capture bot for a real estate agency:
- Ask whether the user wants to buy or rent
- Ask for the type of property (apartment, house, commercial)
- Ask for the preferred neighborhood
- Ask for the price range
- Collect name, email, and phone number
- Tell the user that an agent will contact them

Create a bot for appointment scheduling:
- Ask for the patient's name
- Ask for the appointment type (general practice, dermatology, cardiology)
- Offer day-of-week options
- Offer time slot options
- Confirm the details
- Inform the user that the appointment has been scheduled

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Edit with AI

In addition to creating, you can also edit existing flows with AI:
  1. Open a bot in the editor
  2. Click the magic wand icon in the header
  3. Describe the changes you want:
    • “Add a rating block at the end”
    • “Make the initial greeting more casual”
    • “Add an ‘Other’ option to the product choices”
AI will analyze the current flow and apply the requested changes.

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Supported Blocks

AI can create the following block types:
TypeUsage Examples
TextGreetings, explanations, confirmations
Text InputName, description, notes
Email InputEmail collection
Number InputQuantity, age, values
Phone InputMobile number, WhatsApp
ButtonsMultiple choice, yes/no
RatingNPS, 1-5 satisfaction
ConditionBranching based on responses
Set VariableData storage
AI AgentAI-powered responses

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Cost

Generating flows with AI consumes workspace credits:
ActionCost
Create a new flow~50 credits
Edit an existing flow~50 credits
The exact cost may vary depending on prompt complexity and the size of the generated flow.

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Tips for Better Results

1

Be Specific

Instead of saying “support bot,” describe exactly which information should be collected.
2

Use Examples

Mention specific examples, such as “options: Support, Sales, Billing.”
3

Describe the Flow

Indicate the order, for example: “first ask X, then Y, and end with Z.”
4

Always Review

AI is powerful, but you should always review the result for final refinements.

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Limitations

  • AI does not automatically create integrations such as HTTP Request or Google Sheets
  • Very complex flows may still need manual adjustments
  • AI may interpret ambiguous instructions differently than expected
Always test your bot in preview before publishing to make sure the flow is correct.