If you want to receive an email notification each time a user completes the bot or if you want to send a recap to the user, the Email block is made for you:
Email block example
If you are on the Free plan, you will have to configure your own SMTP account first. This is to prevent spam and abuse of the in-built Bot email sender. You can find a bunch of SMTP providers with generous Free tiers that will provide SMTP credentials to use within Bot. Here are a few examples: If you subscribed to a paid plan, you can easily send emails from [email protected] without additional configuration. The default email content is based on what your new lead has replied to. It will look like this:
Email block example
But you can also write your own text/html email content.

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Attachments

You can attach files to your email with the Attachments option. Make sure that it points to a variable that is linked to a File upload input block.

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Troubleshooting

You are supposed to receive an email but it doesn’t get to your inbox? Make sure to check the logs. If you still can’t figure out what went wrong, shoot me a message using the chat button directly in the tool 👍